You can check availability through our website by selecting Accommodations and then "check rates" or you can email us at emailbruceanchor@gmail.com with an exact date and we can send you the information.
If you are unable to retrieve availability from our website, below are some possible reason as to why;
Search for the correct number of people per room; If you are traveling with 12 people, you would have to search for 4 people and then book 3 rooms. Searching for 12 people will show no availability as we do not have any units that hold all 12 people.
Check that you are meeting our minimum stay requirements; Long weekends require a 3 night stay for rooms, suites, cabins and Cottages. All other weekends require a 2 night stay for rooms and cottages.
Arriving on a Saturday? Cottages/cabins are always a two night minimum stay(unless it is a long weekend with a three night minimum) and are closed to arrival on Saturdays, so you can book a cottage or cabin to arrive on any day of the week other than Saturday.
If none of these apply to your booking search, we are fully booked but you can add yourself to the waitlist.
Our rates change depending on day of the week, peak season vs off season, room type and number of people in the booking. You can check options, pricing and availability right here on our website by entering the dates you want. You can also call us at 519-596-2555 ext 2.
Although we do allow one additional child in the room beyond what the room will accommodate, we would like to make sure you are aware that we do not provide air mattresses, cots, bedding or pillows for extra guests.
Yes, all our pillows and duvets are hypoallergenic.
A 3/4 bathroom has three of these four elements; a toilet, a sink, and either a shower or bathtub. In our case, some of our villa rooms, cottages and cabins have a stand up shower without a bathtub, so they are considered a 3/4 bath.
All cottages/cabins require a minimum 2 night stay and a 3 night minimum stay on all long weekends.
For long weekend reservations we require a 3 night minimum stay for all rooms, cottages and cabins.
For all other Friday or Saturday night reservations we require a 2 night minimum.
Cottages and Cabins are closed to arrival on Saturdays, which means you can book a cottage or cabin to arrive on any day of the week other than Saturday.
If your arrival time is late evening. We would just like to give you a heads up that local business hours vary with the tourist season. The grocery store usually closes at 6pm and local restaurants close at 8pm . There are no 24 hour convenience stores or coffee shops in our area.
Our cancellation policy for rooms is 24 hours notice, and the policy for cottages, cabins or suites is 2 weeks notice to receive a full refund. Cancellations must be made by 3 pm the day before your reservation arrival date for rooms, or 3pm 2 weeks before your arrival date for cottages, cabins or the suite in order to receive a complete refund of your deposit. Group bookings of more than 3 rooms or more than 2 cottages have different cancellations policies and must be booked over the phone at 519-596-2555 ext 2
Our website only allows you to book 2 rooms per reservation. If you would like to book more than 2 rooms, please call us directly as the cancellation policy does change, and this way we can do our best to assign rooms close to your friends/family.
All rooms, cottages, cabins and suites, at each of our locations, are non-smoking and pet free except for registered service animals with the correct documentation/certification.
All of our rooms, cabins, suites and cottages are smoke free. Smoking is prohibited within nine meters of an entrance or exit of any offices, cottages, rooms and/or buildings.. Entrances and exits include balconies, patios, front and back doors, fire exits, service doors and employee entrances.
Due to the new sanitizing protocols implemented to help fight COVID-19, and the time required to properly sanitize rooms, we will not be able to accommodate early check in requests nor late check out requests. Check out time is 11 am for rooms, and 10 am for cottages, cabins and suites, but you can continue to use the parking lot for 2 extra hours after checking out. . Our check in time is 3 pm, but should you arrive early and your room is available we will be happy to check you in right away, but if your room is not available you can always park your vehicle with us until your room becomes available.
You must be a legal adult or accompanied by a legal adult (18 years or older) to make a booking and check-in.
You can make changes to your existing booking through our website. When you go to the make a booking section where it asks for date search, there is a link on the right side that says modify/cancel. You will then be prompted to enter your email and booking number. Once that is done you are able to make changes (If a new date or room type is available) or cancel (as long as you are within the cancellation period) your reservation. You can also call us at 519-596-2555 ext 2 if you need help with this.
You can cancel your existing booking through our website. When you go to the make a booking section where it asks for date search, there is a link on the right side that says modify/cancel. You will then be prompted to enter your email and booking number. Once that is done you are able to cancel if more than two weeks before your reservation. Cancellations after two weeks before arrival must be made via phone or email. Refunds generally appear within 5-10 business days to the credit card on file. You can also call us at 519-596-2555 ext 2 if you need help with this.
Cooking is not permitted in any of our motel or villa rooms or balconies. Cooking is permitted in the cottages, cabins and suites that come equipped with a kitchen/kitchenette. Registered motel/villa guests are welcome to use the cooking equipment (microwave, kettle, toaster, barbecues) supplied in our outdoor area, if available. Due to COVID-19, cooking equipment is limited, and guests are required to clean and sanitize the outdoor cooking area before and after use.
By 'Off Site" means the room or cabin is not located in the immediate area of the motel office. Off site rooms and cabins are located on Legion Street, about a 2 minute walk or a 30 second drive from our office. Off site cottages are all located within a 2 minute walk of downtown. So, off site basically means just out of our sight and around the corner.
I am sorry, we do not offer a continental breakfast. We are conveniently located close to many restaurants, and our front desk staff will be happy to provide you with a map showing the locations of all the local eateries and make recommendations.
Free parking is available starting at 1:00 pm on the day of arrival and ending at 1:00 pm on the day of departure. Please request your parking permit at the front office. Check in is at 3 pm and check out is at 11 am for rooms,10 am for cabins and cottages.
Please make a note of all preferences/requests (rooms beside friends, late arrival, top floor etc) in the “REQUEST/REMARK” area when making a reservation. The hotel will do everything possible to accommodate your request, and will contact you if we are not able to.
Unfortunately no, we do not offer any additional discounts at this time.
Check in address is Bruce Anchor Motel, 7468 Highway 6 Tobermory where you will be given keys, address, and map of where your cottage is located. Due to security reasons, we do not post physical addresses of our cottages on the internet.
Possibly, if you booked directly through us, but such requests are subject to room availability, applicable charges, and rate difference at the time of check-in. If you booked through third parties such as booking.com then unfortunately those changes can not be made with such short notice.
Any room reservation changes must be made 24 hrs prior to arrival, and are subjected to availability. Third party booking changes must be made 48hrs in advance through the OTA (booking.com for example) site.